a covid-19 update from clé: as of 28 april

we know there is a lot of uncertainty right now, especially regarding buying and receiving goods.

as some parts of the world slowly recover from their lockdowns, we are working closely with our vendors and suppliers to ensure that your projects keep moving along and that inventory and sample stock continue to be available. for questions about certain product availability, each product page will be continually updated with our best estimate on when you can expect to receive it.

as is the case with all businesses, maintaining stock is an ongoing priority, and we appreciate your understanding of these challenges if something should be delayed.

as we continue to navigate these unique times, we are committed to making sure you are updated with information about specific products and timelines, if needed. here’s how:

questions about clé tile?

the clé client support team is completely set up to work with you by phone or email as you evaluate your clé tile purchase. you will continue to be able to reach a clé tile specialist from 7 am to 5 pm PT by calling us at: 415-887-9011 or by emailing us anytime at contact@cletile.com.

shipping clé tile:

while our offices remain closed, we are still able to fulfill samples and orders. please rest assured that your orders will be processed as quickly as possible at this time but appreciate your understanding that there may be some delays as the situation evolves. we will endeavor to keep you updated as best as possible.

please do not hesitate to contact us. stay safe.

sincerely,

your friends at clé