clé tile Accessibility Statement

Last Updated: August 2026

At clé tile, we are committed to making our website accessible and inclusive for all users, including individuals with disabilities. We strive to ensure that everyone visiting www.cletile.com can access information, browse products, and complete purchases with ease, regardless of technology or ability.

Our Accessibility Commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, published by the World Wide Web Consortium (W3C) and currently the W3C Recommendation. The website is designed to comply with the Americans with Disabilities Act (ADA) and, where applicable, Section 508 of the Rehabilitation Act. These internationally recognized guidelines help ensure digital content is:

Perceivable – Information and interface elements are presented in ways users can perceive.
Operable – Navigation and interface components can be used by all users, including those navigating via keyboard or assistive technologies.
Understandable – Information and operation of the interface are clear and consistent.
Robust – Content remains compatible with evolving assistive technologies and user agents.

We regularly monitor, test, and improve our website to maintain and enhance conformance with WCAG 2.2 Level AA, including by addressing identified barriers as part of our ongoing accessibility program.

Accessibility Features on Our Website

Examples of accessibility improvements implemented across our website include:

Clear and consistent heading structure and page hierarchy
Keyboard-friendly navigation
Sufficient color contrast between text and backgrounds
Descriptive link and button text
ARIA landmarks and labels to support screen readers
Alternative text for non-decorative images
Ongoing efforts to improve navigation and ecommerce usability

Third-Party Content and Tools

Some areas of our website rely on third-party platforms or tools to provide services such as ecommerce functionality, product customization, analytics, or embedded media. While we work with partners that prioritize accessibility, we cannot guarantee the accessibility of third-party content or services outside our direct control. We nevertheless welcome feedback if you encounter accessibility barriers in these areas.

Known Accessibility Limitations

Although clé tile strives to make the website fully accessible, some content may not yet fully conform to WCAG 2.2 Level AA. We are actively working to identify and address these gaps and improve accessibility over time.

Assistance with Orders and Site Access

If you experience difficulty accessing any part of our website or completing a purchase, our team is happy to assist you directly. We can help provide information, place orders, or supply materials in alternative formats upon request.

Alternative Formats

If you need information from our website—such as policies, product documentation, or ordering details—in an alternative format (such as accessible PDF, large print, or Word format), please contact us and we will do our best to accommodate your needs.

Contact Us for Accessibility Support

If you encounter accessibility barriers or have suggestions for improvement, we encourage you to contact us:

Email: contact@cletile.com

Phone: (415) 887-9011

We aim to respond to accessibility feedback as promptly as possible and work toward resolving issues in a reasonable timeframe.

Enforcement and Complaint Procedure

If you are not satisfied with our response to an accessibility concern, you may file a complaint with the U.S. Department of Justice Civil Rights Division or contact the Attorney General’s office in your state. The ADA provides legal protections for individuals with disabilities, and formal complaints may be filed at www.ada.gov.

Date of Last Accessibility Review

The most recent accessibility review of www.cletile.com was conducted in August 2026. We conduct periodic reviews to help ensure continued compliance with applicable accessibility standards.

Ongoing Commitment

Improving accessibility is an ongoing effort at clé tile. We regularly review and update our website and digital experiences to better serve all users.

We value your feedback and appreciate your support in helping us create a more inclusive online experience.