what type of sealant should i use with my watermark tiles?
clé recommends the use of the clé top coat kit for sealing all applications of watermark tiles. please note that the use of any other sealant may strip the hand painted decoration off the surface of the tile.
please note that watermark tiles come with a single coat of the top coat applied.
for more information about sealing please see our watermark material guidelines.
do you offer trim for your watermark tile?
at clé we follow the international model of no trim and highly recommend our clients to do the same. below are the trim alternatives we recommend for this collection.
- if your project needs to turn a corner either inwardly or outwardly, mitering the tiles to meet seamlessly in a corner gives it the cleanest, crafted finish.
- like with any of our tiles, you can also build out the sheetrock so that the surface of the finished sheetrock is flush with the surface of the tile.
for more detailed recommendations about trim, please see our trim guide.
how do i take care of my watermark tiles?
as with any finely hand painted tile, clé warns against the use of any surface cleansers or scrubbing pads, for maintenance cleaning or during the installation process.
cleaning watermark only requires the use of mild soap, water and soft cloths in most cases.
watermark tiles are chemically sensitive. do not use any cleaners that are not pH neutral and avoid harsh chemicals and acidic or alkaline cleaning products.
see our watermark material guidelines for more information.
what does it mean for me that watermark tiles come with a single coat of the top coat already applied?
watermark tiles have the benefit of a single coat of the top coat already applied when they arrive. the coating provides stain resistance and therefore allows for a longer “reaction” time but will not render your tiles stain-free. please sure to clean up messes quickly.
what types and levels of variation and imperfections should i expect?
each and every hand painted watermark tile is different and unique, with heavy variation in color and pattern to be expected.
our tiles are subject to variations in color, texture, size and finish. it is very important to blend the tiles from all boxes once they arrive and place them in their installation area to ensure you have the layout you want before installing. do not install without blending tiles from all boxes.
tiles may be exposed to moisture and/or condensation during production or shipping which may affect the color of the tiles once received. setting tiles out to dry prior to installation will return return the color to normal.
variation ratings:
watermark tiles, with the exception of the field tile that is rated 'level 2 slight', are rated 'level 4 heavy' for color variation, 'level 1 smooth' for texture variation, and 'level 2 medium; for size variation.
see illustrations in the technical specifications section above, and read more about the ratings in our tile variation and imperfections guide.
how will my watermark samples compare to my actual order?
as noted in the variation and add on orders sections of our faq, color and size variation between production batches of watermark tile, in addition to variation from tile to tile, is to be expected given the handcrafted nature of the product. this makes it unlikely that your sample will be a perfect match with your actual order.
why do you suggest i order at least 15% more than my measurements?
industry standard suggests adding at least 15% overage due to tile cuts, potential shipping breakage, or future repairs.
however, Watermark’s handcrafted and hand-painted production create a wide variation in color and pattern. if these traits do not fit your project’s needs, we recommend ordering 20-30% overage. this will allow your contractor to cherry-pick the tiles most desirable for your project.
for more information related to ordering and shipping, please be sure to visit our shipping and returns and delivery information resource pages.
